Sales & trading conditions

Maj-Brit Würtz accepts online payments with the following credit cards Dankort, Visa/Dankort, Visa, Mastercard, Visa Electron, Shopify Pay and ApplePay.

Payment will only be deducted from your account when the physical item is shipped or marked as ready for local pickup, or the virtual product is created unless otherwise agreed or stated on your order.

Amount reserved

When using a payment card, debit or credit card, a reservation is made for the amount traded for. This amount is reserved until the web shop has processed and shipped your order. When the order is dispatched, the amount will be withdrawn from the account.
The reservation time depends on the product/service.

Debit card authorization

When using a Debit Card, you will be able to see that money is reserved on your account and your available amount will therefore appear to be less.
If you or the web shop cancels the order, then the web shop will not be able to withdraw the money from your account, but you will still be able to see the reservation amount on your account for some time.
Note, that only the bank (or card issuer) can cancel such reservation.

Credit Card authorization

The money will be withdrawn from your account when the web shop processes and withdraws the payment from your order. The transaction will now appear in your bank overview.

All prices on the website include VAT.

The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

Maj-Brit Würtz uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Delivery and Shipment

If you regret your purchase (Withdrawal)

Maj-Brit Würtz offers a 14-day full refund on goods purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 days after delivery, and must be delivered to us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail on info@majbritwurtz.dk . In your message, clearly make us aware that you want to use your right of withdrawal and please remember to enter your order number.

Condition of the Returned Item

You are responsible for the condition of the product and any reduction in its value resulting from handling it beyond what is necessary to determine its nature, characteristics, and functionality. This means you should treat the item with care, just as you would when shopping in a physical store.

If the item has been tested or used beyond what is described above, it will be considered used and may have decreased in value. As a result, when the purchase is cancelled, you may receive only a partial refund or no refund at all. The final assessment of the item's condition is at the discretion of Maj-Brit Würtz.

Warranty

A 2-year warranty is provided on all products in accordance with the Danish Sales of Goods Act, covering any defects in software, materials, and workmanship.

Any complaints regarding errors or defects must be reported to Maj-Brit Würtz within a reasonable time after receiving the goods. A maximum of two months is considered reasonable unless otherwise agreed. We will reimburse reasonable shipping costs.

The warranty is void if the items are handled improperly or used in an unusual manner.

Maj-Brit Würtz will cover return shipping costs to a reasonable extent.

When returning, please contact us at:

Potter Maj-Brit Würtz
Møllegade 20
DK-3250 Gill bearing
Telephone: +45 22 60 60 98

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.